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Banktastic Expertise - Butterfly Origami
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FINANCIAL MARKETING INSIGHTS

Pardon me, but your slip is showing

Occasionally a slip-up can make your brand look bruised. More than one can make it smell rotten. Your competitors may find it as entertaining as a Marx Brothers sketch. You won't.

Here are some trouble spots to look out for—and what to do about them.

  • Branding
  • Employer Brand
  • Customer Service
  • Employee Training
  • Branch Management
  • Secret Shopping

Read more …

Practice makes permanent: for music and brands

You're heard the expression "practice makes pefect." Esteemed music professionals will tell you a better motto is "practice makes permanent."

Here are their words of wisdom for bankers who want their business to perform like rockstars.

  • brand strategy
  • Employee Engagement
  • Employee Training
  • leadership
  • business performance

Read more …

3 better ways to launch your next campaign: start with employees

It’s time for an update. You’ve held the focus groups, shopped the competition and worked with your agency to create a brand that truly differentiates your institution from all others. One caveat: don’t launch it to customers and the public without a memorable premier for your most critical audience—employees.

  • brand strategy
  • advertising
  • Employee Engagement
  • Service Culture
  • leadership
  • Brand Launch

Read more …

Why your officer calling program is destined to fail

You have new marketing brochures, a fantastic iPad sales presentation and you’re ready to turn your bankers loose. You're certain this is the time they’ll get out there and land some shiny new relationships.

  • marketing strategy
  • financial brands
  • Customer Acquisition
  • Business Development
  • Employee Engagement
  • Referral Marketing
  • Culture
  • Sales

Read more …

Why a sales contest can put your brand on dangerously thin ice

Last week at a social event, I spoke with a man who works at a local community bank. I asked about his job and he shocked me by saying “I hate it!” then told me about how he and his associates are pressured to sell additional products to customers and he feels it’s “immoral to try and sell them things they don’t need.” Yes, he said immoral. 

Read more …

  1. You're not making it easy for me to do business with you
  2. Do I have that "new customer" smell?
  3. 3 things every bank can learn from IKEA
  4. Employees: the power brokers of your brand

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BANKTASTIC
A division of MB Piland
Advertising & Marketing, LLC
923 S Kansas Avenue, Loft Suite 7
Topeka, KS 66612

p 785.232.4156
c 785.969.6203
martha@banktastic.com

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